Contact American Greetings

American Greetings Corporation
One American Road
Cleveland, Ohio 44144-2398
216.252.7300
Fax: 216.252.6778

Corporate contacts

• Customer Service:
  • AmericanGreetings.com / AG Interactive 800.711.4474
  • American Greetings Consumer Products Group 800.777.4891
  • All other inquiries 800-729-9188
• Media Relations:
  • Patrice Sadd or Meghan Olmstead, 216.252.4938
• Investor Relations: 216.252.4864
• Jobs at American Greetings
• If you’re inquiring about advertising with us through our web sites, please contact our Advertising Representatives.
• To inquire about business development and partnership opportunities with AG Interactive, please contact our Business Development Office.
• Retailer inquiries:
  • Interested in Retailing American Greetings products? 1.800.442.7662
  • Retailer Financial Services for Billing and Invoicing questions 216.252.7300 ext 81734
  • Customer Service: 1.800.729.9188
• Carlton Cards Retail Store Operations:
  • For feedback or comments about Carlton Cards or American Greetings stores or product, contact
    • http://www.papyrusonline.com/customer-services/customer-service
• Idea Submissions: We have a formal process for unsolicited idea submissions. If you would like American Greetings to review your idea, please download and complete our disclosure agreement. (PDF) You can mail your completed disclosure agreement and additional materials for consideration to the address provided. We will review items we receive through this process approximately on a monthly basis. Materials submitted without the executed disclosure agreement will not be reviewed.
  • American Greetings does not accept unsolicited artwork, photography or writing submissions. If you wish to pursue a career at American Greetings or for freelance opportunities, click here.

American Greetings companies and products (U.S. and Canada only)

• AGI Schutz Merchandising: 800.662.2150
• Carlton Cards Canada: 800.663.2273
• Carlton Cards U.S. 800.679.8343
• DesignWare (Consumers): 800.777.4891
• DesignWare (Retailers): 888.486.4908

* If your question or comment is about something not listed here, please contact American Greetings Consumer Relations.